mwahhh.

help

we actually text back too.

support for the mwahhh app

Fastest way to reach us: email [email protected]. We aim to reply within 1–2 business days. Include the email you signed up with and, for bugs, your device model and what you were doing when it happened.

Common questions

Billing & subscriptions

All purchases are processed by the App Store. To manage or cancel a subscription, open your device's Settings → your name → Subscriptions. Refund requests are handled by Apple at reportaproblem.apple.com. If something still looks wrong after that (missing coins, an unlock that didn't apply), email us and we'll sort it out.

Account access

If you can't sign in, first try the sign-in method you originally used (Apple, Google or email). Still stuck? Email us from the address on your account and we'll help you recover it.

Deleting your account

You can delete your account and all associated data at any time — see how to delete your account.

Reporting content

If a character says something that feels off, harmful or against our Content Guidelines, use the report option on the message in the app, or email us with a screenshot. Reports go to a human. We take this seriously — it's how the writing gets better and the guardrails get stronger.

Feature requests & character wishes

Want a trope we don't have yet? A character type nobody's written? Tell us — the cast keeps growing, and yes, we read everything.

A note on wellbeing

mwahhh is fiction, designed for fun. If you're going through a hard time, a fictional character isn't the right support — a real person is. Please consider talking to someone you trust, a qualified professional, or a local support line. In an emergency, contact your local emergency services.

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